Customer Service

Serving you is our number one priority. We are always at your disposal. If you have any questions or problems concerning your order or need any additional information about our products and services, please contact our Customer Service Department.

Our Customer Service Department is committed to delivering the highest level of service to our customers both online and offline. This is why My Canadian Pharmacy can boast a great number of refill orders and is recognized worldwide.

How it works

Once you have completed your order, you will receive an e-mail which contains a link to your personal ticket page. If you have any problems with your order shipping or would like to get any additional information, you can simply follow the link in the e-mail and ask your question through our ticket system.

Our Customer Service staff will endeavor to answer your question within 12 — 24 hours and resolve any problem you might have.

Furthermore, you can find all the details of your order and the full history of your correspondence with the My Canadian Pharmacy Customer Service Department staff on your personal ticket page.

This advanced and handy ticket system allows you to contact us fast and easy.

Online Support Ticket system: Click here.

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